Terms of service

Northern Aura TCG is a small trading card shop in Ottawa, Canada. We sell online through this website and ship within Canada. By ordering, you agree to these terms.

Everything we sell is authentic. Japanese and Chinese products are printed in those languages. Sealed product is sold sealed, and packs are random: no card is guaranteed.

We describe and photograph products as accurately as we can. Single cards are shown with a stock photo of the same printing and sold Near Mint.

Prices are in Canadian dollars and follow the market, so they can change at any time. Taxes and shipping are added at checkout.

Your order is confirmed when we accept it and ship it. If a price or stock count was shown wrongly, or an item sold out before we could fill your order, we may cancel it and refund you in full.

We may limit how many of an item one customer can buy, and cancel orders that look fraudulent or are placed to resell in bulk.

Payment is taken at checkout, through Shopify. Pre-orders are charged in full when you order, as explained in the refund & pre-order policy.

Delivery, returns, cancellations and claims follow our shipping policy and refund & pre-order policy. Card products are final sale, and any claim needs an unboxing video. How we handle your information is in our privacy policy.

If something goes wrong with an order, the most we are responsible for is what you paid for it. We are not responsible for indirect losses, such as a card’s expected resale value. Nothing here takes away rights you have under Canadian consumer law.

Pokémon and its names, artwork and logos belong to Nintendo, The Pokémon Company and Game Freak. We are not affiliated with them.

These terms are governed by the laws of Ontario and of Canada.

We may update these terms; the version on this page when you order applies to that order. Questions? Email us at northernauratcg@gmail.com.